Last Updated: [2025-01-31]

[Tesla Technologies] (\»we,\» \»us,\» or \»our\») strives to ensure customer satisfaction with our software products and services. This policy outlines the conditions under which refunds may be granted, in compliance with Peruvian consumer protection laws.


1. Eligibility for Refunds

a. Digital Products (Software)

b. Subscription Services

c. Exceptions

Refunds will not be granted if:


2. How to Request a Refund

To request a refund:

  1. Contact Us: Email [support@teslatec.pe] with:
    • Your full name and order number.
    • A detailed explanation of the issue.
  2. Verification: We may request proof of purchase or additional details to assess eligibility.
  3. Resolution: We will respond within 5 business days to approve or deny the request.

3. Refund Process


4. Cancellations


5. Peruvian Consumer Rights

Under Decreto Legislativo N° 1044 (Peruvian Consumer Protection Code):


6. Contact Us

For refund requests or questions:

[Tesla Technologies]
[Av. Nicolás Arriola 314, Int. 1102, Urb.]
[tesla@teslatec.pe]
[+51 1 467 8761]

Note: This policy does not affect your statutory rights under Peruvian law.